Emergency ambulance
Drop a pin and we dispatch the nearest available crew. Follow the ambulance live on a map, for yourself or someone you're with.
Emergency care and pharmacy, in one place
Help on the way, when it matters most.
Request an ambulance and follow it on the map, or order medicine from a verified pharmacy. Use MediFast in your browser or on the mobile app, with one account.
New here? Create a free account in under a minute.
What you can do with MediFast
Everything a patient needs, from an emergency to a repeat prescription.
Medicine delivery
Browse verified pharmacies, check what's in stock and order to your door. You'll see each step, from rider assigned to delivered.
Prescriptions
Upload a photo or PDF of your prescription. Once a pharmacist approves it, you can order prescription-only medicines.
Wallet and insurance
Top up your MediFast wallet through Pesapal, or add your insurance policy and bill ambulance trips to your insurer.
How an ambulance request works
Three steps, and you can see where things stand the whole way.
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1
Tell us where
Choose your region, describe the spot and drop a pin, or let your phone or browser share your location.
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2
We dispatch a crew
Our dispatch finds the nearest available ambulance to your pin and assigns a crew.
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3
Follow it live
Watch the ambulance approach on the map, and see each step from "on the way" to "completed".
In a life-threatening emergency, if you can't reach MediFast, call 999 or 112.
Use it your way
The same account works on the web and on your phone.
In your browser
No download needed. Request an ambulance, order medicine and manage your wallet from any computer or phone browser.
Open web.medifast.africaOn the mobile app
The same features in an app on your phone, using its GPS for your pickup pin.
Get it on Google Play
Download on the App Store
Coming soon to Android and iPhone. Until then, the web app has every feature.
For ambulance operators and pharmacies
Partners run their fleet, drivers, stock and orders from the MediFast Console. Operators register ambulances and assign drivers. Pharmacies manage inventory, review prescriptions and dispatch deliveries.